For Harbor Collective founders

Your Harbor Collective introductions run on something we built.

The community lead asked us to make connecting 2,400 founders easy. The goal was clear: avoid building a thirty-person admin team working across siloed documents and spreadsheets.

Book a working session See how we start

Case study · Harbor Collective

How two years of calls became a directory people use

Sources

Two years of conversations, scattered

900 recorded calls, 2,100 CRM pages and a busy chat. Everything anyone had said about what they do and what they need, in places nobody could search.

Profiles

One page per founder, kept current

We read all of it and wrote one profile per founder: what they give, what they ask for, what they promised. A new call updates the page the same week.

Signals

Then the system starts noticing

A founder goes quiet before renewal, and the team gets a draft check-in. A founder needs something another one gives, and the intro is one click away.

Delivered

A founder intelligence platform: call recordings, chat channels and two CRMs structured into one database the community team can question in plain English.

Harbor Collective

Call recording · 41 min

…we are hiring a COO in Austin before the fall. If anyone here has done that in consumer, I would love an intro…

CRM · Founder page

Company: Consumer, 40 people
Location: Austin
Joined: 2024

#introductions

Founder, Denver Happy to help anyone thinking about franchising. Did it twice, once badly.

Founder profile Updated this week

Founder, Austin

Consumer, 40 people. Joined 2024. 6 calls, 214 messages.

Gives

Retail opsFundraising

Asks

COO hireTexas leases

Promised

CFO intro

Signals · This week

Founder, Miami renews in 34 days. Quiet since June.

Draft check-in

Founder, Austin asked for a COO intro. Two founders have done it.

Introduce

Illustrative. Every founder on this stage is made up.

2,140

founder profiles, each one assembled from CRM records, call transcripts and chat activity.

900+

recorded calls read for what each founder offered, what they asked for, and what was promised in return.

10 days

from the first call to the first working part of it in their hands.

What the community team got

Introductions made on evidence, not on memory.

Before this, 2,400 founders lived in CRM databases, spreadsheets and memory. Introductions were made on instinct, and when someone drifted away the team often did not see it coming.

Profiles that keep themselves current

Business snapshot, goals, what a founder offers peers and what they need from them. Nobody maintains it by hand.

A connection engine

Compatibility scored on goals, gives and asks, industry and conversation history. Every person on the team keeps their own presets.

Calls that leave a trace

Gives, asks, action items and follow up context pulled out of every recording. Nobody walks into a call blind.

Mastermind groups worth being in

Balanced groups of six to eight proposed with the reasoning behind each one. A person reviews and confirms before anything is final.

Ask a question about founders in a location, an industry, or with specific goals, and get the answer straight away.

Community operations, Harbor Collective

How we start

Four weeks decide the rest.

The first four weeks decide whether the rest is worth it, so we keep them short and concrete.

40 minutes

A working session

We tell you where the system helps your business and where it does not. No slides, no commitment.

4 weeks

One workflow you actually use

We would rather earn trust on something running in your operation than promise a platform on day one.

Every week

A call, and we keep shipping

You name one person who owns the workflow. They bring what is next each week and we build it.

Book a working session

Forty minutes on one workflow.

We tell you where the system helps your business and where it does not. No slides, no commitment. Pick the workflow that costs you the most hours and start there.